Your taking the time to tell us what we’re doing right and where we need to work harder means a lot to us. Your feedback is extremely important to our continued improvement and success, and we take the results seriously.
Our mission at the Valley of the Sun YMCA is to put Christian principles into practice through programs that build healthy spirit, mind, and body for all. Your feedback helps our entire staff to learn what our members know about us, appreciate and want to see improved.
At the Y, we measure our member experience through operational excellence, engagement, impact, and community.
We will be working hard to analyze the survey data and your comments so we can continue to improve the member experience at each of our Y’s. Look for communication about our results and priorities as we move into 2019.
Congratulations to Tempe Family YMCA member ANICA MILLER for being randomly selected to receive $500 in Y program bucks for completing the survey. Tempe Y Executive Director David Burckhard surprised Miller with the news when she picked up her daughter from the after-school program. Burckhard said Miller was thrilled to win the program bucks to use during the school year.
As we move into the fall, the Y has a lot of exciting opportunities to engage all of our members. These include fall-break camps, senior appreciation week (Oct 8-12), family events and the kickoff of our member-to-member Togetherhood™ event—a Thanksgiving basket drive. I encourage you to get involved and meet someone new!
Thank you for being a part of our Y family.
Vice President, Operations & Membership